These Terms of Service (the "Terms") govern your access to and use of the berthcast website, application, and related services (collectively, the "Service") provided by berthcast ("we", "us", or "our"). By creating an account, uploading data, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
You confirm that you have authority to bind the company or entity on whose behalf you are using the Service. References to "you" mean both you personally and the entity you represent.
berthcast is an inventory analysis tool aimed at marine supply, food distribution, and similar businesses. The Service ingests data exports you provide (inventory reports, sales records, purchase orders, supplier lists) and uses artificial intelligence to generate observations, classifications, and reorder recommendations.
The Service is provided as a software-as-a-service offering. We may add, modify, or remove features at any time. We will not materially reduce the core functionality available on your active paid plan without reasonable notice.
To use the Service you must create an account with a valid email address. You are responsible for:
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account. We may suspend or close accounts that we reasonably believe to be fraudulent, abusive, or in breach of these Terms.
You agree not to use the Service to:
The data you upload to the Service (inventory exports, sales records, supplier lists, and related operational data) remains your property. You grant us a non-exclusive, limited licence to process that data solely for the purpose of providing the Service to you and improving the Service.
We will not sell your data, share it with advertisers, or use it to train publicly available AI models. We may pass your data to our infrastructure providers and AI model providers (currently Anthropic, used to generate recommendations) under written confidentiality terms.
For information on how we collect, store, and protect personal data, see our Privacy Policy.
We use commercially reasonable technical and organisational measures to protect your data, but no system is fully secure. You acknowledge that uploading data to any online service carries inherent risk, and you agree to maintain your own backups of any critical operational data.
The Service, including its software, design, branding, and documentation, is owned by us and protected by intellectual property laws. Nothing in these Terms transfers ownership of the Service to you.
Recommendations and outputs generated by the Service from your data are licensed to you for your internal business use. You may share them with your suppliers, employees, and advisors as needed to operate your business.
Feedback you provide about the Service (suggestions, bug reports, feature requests) may be used by us without restriction or obligation to you.
Free plan accounts are provided at no cost, subject to usage limits described on the Pricing page. Paid plans are billed monthly in advance unless otherwise agreed in writing.
All fees are stated in Singapore Dollars unless otherwise specified and exclude applicable taxes, which are your responsibility. We may change pricing for new billing periods on 30 days' notice.
Refunds: paid plan fees are non-refundable except where required by law or expressly agreed in writing. If you cancel a paid plan mid-cycle, access continues until the end of the current billing period.
The Service uses large language models to generate inventory classifications, reorder recommendations, and other observations. These outputs are aids to your decision-making, not substitutes for it.
You acknowledge that AI-generated output:
You are solely responsible for any purchase order, supplier communication, or operational decision you make on the basis of the Service's output.
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and uninterrupted availability.
We do not warrant that the Service will be error-free, that defects will be corrected, or that the Service or the servers that make it available are free of viruses or other harmful components.
To the maximum extent permitted by law, our total aggregate liability to you under or in connection with these Terms (whether in contract, tort, or otherwise) shall not exceed the fees actually paid by you to us in the twelve (12) months immediately preceding the event giving rise to the claim, or SGD 100, whichever is greater.
In no event will we be liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, loss of business, loss of data, or cost of substitute services, even if we have been advised of the possibility of such damages.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or for death or personal injury caused by negligence.
You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and reasonable legal fees arising out of: (a) your breach of these Terms; (b) your misuse of the Service; (c) your violation of any law or third-party right; or (d) any data you upload to the Service that you did not have the right to share.
You may close your account at any time by contacting us. We may suspend or terminate your access if you breach these Terms, fail to pay fees when due, or use the Service in a manner that exposes us to legal or reputational risk.
On termination, your right to use the Service ends immediately. We will retain your data for a reasonable period to allow for export and as required for our legitimate business and legal purposes, after which it may be deleted in accordance with our data retention practices.
We may amend these Terms from time to time. If we make a material change, we will notify you by email or through the Service before the change takes effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not accept the changes, your only remedy is to stop using the Service and close your account.
These Terms are governed by the laws of Singapore. Any dispute arising out of or in connection with these Terms shall be referred to and finally resolved by the Singapore International Arbitration Centre in accordance with its rules. The seat of arbitration shall be Singapore. The language of the arbitration shall be English. Each party shall bear its own costs.
Questions about these Terms can be sent through our contact page.